Agent Survey Form

Dear NAPS Education Partner,

Thank you for your continued partnership and support in representing NAPS and assisting prospective students with their study journey.

As part of NAPS's ongoing Education Agent Management and Compliance Framework, we are conducting this Agent Survey to ensure that our education agents have access to accurate and up-to-date information and that our recruitment and marketing practices continue to meet NAPS requirements and applicable Australian regulatory standards.

The purpose of this survey is to:

  • confirm your understanding of current NAPS course and admission information;
  • ensure that information provided to prospective students is accurate and up to date;
  • review marketing and recruitment practices;
  • identify any areas where additional information, training or support may be required; and
  • obtain your feedback on working with NAPS.

Important: This survey is an official NAPS agent monitoring and compliance activity. Please ensure that the information provided is accurate and reflects your agency's current practices. Completion of this survey does not replace the requirements of your Agent Agreement or applicable Australian regulatory obligations.

Date :

Marketing

Does NAPS’s marketing team provide friendly and efficient service?

What level of satisfaction do you get from NAPS marketing in providing your needs?

Where does your market position NAPS as a College?

Administration and Accounts

Are you satisfied with the quality of NAPS’s administration and accounts services?

To what extent?

Are you satisfied with the turnaround time for COE’s and Letters of Offer?

Have you had to have an offer letter or COE reissued?

Why did the COE or Letter of Offer need to be reissued?

How long does it take you to get commission payments upon presentation of correct invoices?

Academic

Does NAPS’s Academic team provide friendly and efficient service?

If not, what were the difficulties?

Course Delivery

Please rate your overall satisfaction with each NAPS course based on course content, industry relevance, delivery quality, student outcomes, and market demand.

Subject Excellent Good Fair Poor
Master of Professional Accounting
Master of Business Administration
Master of Information Technology
Graduate Diploma of Information Technology
Graduate Diploma of Management
Graduate Diploma of Business Administration
Bachelor of Business (Islamic Business)
Bachelor of Business (Accounting)
Bachelor of Information Technology
Bachelor of Social Work
Bachelor of Early Childhood Education (Birth to 5 years)
Diploma of Early Childhood Education (Birth to 5 years)